Privacy Policy

When you submit an enquiry through our platform, we collect the information you provide - including your name, email address, phone number, business name, and delivery address.

We also collect standard web analytics data (pages visited, session duration, referring source) to understand how people use our site. This data is aggregated and not linked to individual identities.

We use your contact details to respond to your enquiry, confirm orders, and coordinate delivery. We do not use your information for unrelated marketing without your consent.

Your business details may be used to set up a wholesale pricing relationship. We will not share your business information with third parties without your explicit consent.

We do not sell or rent your personal information to third parties.

We may share your delivery address with our logistics partners (courier and freight companies) for the sole purpose of completing your delivery.

We may disclose information if required to do so by law or in response to a valid legal process.

Your data is stored securely on servers based in India. We use industry-standard security measures to protect against unauthorised access, alteration, or disclosure.

We retain your information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@prophouseindia.com.

You may also opt out of marketing communications at any time.

Our website uses cookies to improve the browsing experience and collect analytics data. You can control cookie preferences through your browser settings.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our platform after changes constitutes acceptance of the updated policy.

For questions about this policy or your personal data, contact us at info@prophouseindia.com or write to us at our Kolkata address.